I am a Customer Success Manager in the SaaS industry, helping businesses succeed with our software. Prior to being a Customer Success Manager, I worked as a Customer Education Manager at another software company, where I created on-demand learning content and ran live trainings for customers. Before transitioning into tech, I worked as a teacher. I was a k-12 teacher for 6 years in Chicago. I taught 7th, 9th, and 11th grade math and science. I received my BS in Biopsychology from UC Santa Barbara and later earned my Masters in Teaching from Dominican University in Illinois. If you’re curious about careers in education or software (or a combination), I’d be happy to be a resource.